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At CityXpress, we are committed to ensuring that our delivery service app is accessible to everyone, including individuals with disabilities. We strive to provide an inclusive and user-friendly experience for all our app users. Our accessibility efforts are guided by the principles of the Web Content Accessibility Guidelines (WCAG) [2.0 / 2.1 / 2.2] to ensure that our app is perceivable, operable, understandable, and robust for all users. We have implemented the following accessibility features to enhance the usability of our app:

Accessibility Statement

This statement was last updated on [enter relevant date].
CityXpress is dedicated to making our delivery service app accessible to people with disabilities.

What app accessibility means to us

Ensuring app accessibility means that individuals with disabilities can use our app with the same level of ease and enjoyment as other users. We are committed to providing an inclusive digital experience that accommodates various assistive technologies and devices.

Our app's accessibility features

We have integrated our app with accessibility features in accordance with WCAG [2.0 / 2.1 / 2.2] guidelines, striving to reach the level of [A / AA / AAA]. Some of the key accessibility enhancements in our app include:



    Implementation of alternative text for images


    Optimized color contrast and clear visual hierarchy


    Seamless navigation and keyboard compatibility


    Support for screen readers and voice commands


    Reduced use of motion and flashing content


    Inclusive design for various screen sizes and orientations


    Accessible forms and interactive elements


    Captioned videos and transcripts for audio content

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

Our app may contain third-party content that could impact the accessibility of certain features. We are actively working to address these challenges and ensure a fully accessible experience for all our users.

Accessibility support

CityXpress is dedicated to providing support for individuals with disabilities. We are committed to continuously improving our app's accessibility and welcome feedback from our users to enhance their experience.

Feedback and assistance

If you encounter any accessibility issues or have suggestions for improving the accessibility of our app, please contact our accessibility coordinator:

[Name of accessibility coordinator]


[Accessibility coordinator's contact details]


[Additional contact information if available]

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